my employee keeps coming to work sick

A reader writes:

Now that the pandemic is “over” ( /s) and all the rules and restrictions have pretty much been lifted, I have a question: as a manager, what can I do to make people stay home when they’re sick?

I’m the director of a mid-sized public library, and we have a librarian, “Brian,” who has myriad health problems accompanied by an apparently very low immune system. He also is hyper-driven to come to work, dragging himself in despite the protests of his colleagues. The only person he’ll listen to is me when I tell him he has to go home, but I’m not always in the building to enforce this. I have had to drive him home due to illness multiple times (as has another staff member, too many times to count), and I even took him to the emergency room one time at his request. He has gotten the rest of us sick over and over by coming in to work and refusing to go home — he’s a walking super-spreader.

We all know that a major reason for this is that his wife is intensely controlling, and we think he comes to work because she forces him (we not-so-jokingly say she’s driving him into an early grave for the insurance money). He is also intensely protective of his leave balance, despite maxing it out and selling time back to the city if/when vacation buyback is offered (if it’s not offering, he just loses it).

We have one staff member with long Covid, one who’s just finished treatment for cancer, I have Lyme disease and a low immune system, etc. etc. — and that’s not to mention all of the immunocompromised patrons who come in our doors every day.

I’ve tried to get him to work from home when he’s unwell and he refuses, saying if he goes home he’ll just go to bed; I feel like if he is so unwell that he needs to go to bed, he should go home and keep his germs to himself.

Most recently, Brian tested positive for Covid two weeks ago after an international trip, took a few days off, came back to work and wore a mask for a day or so, and then tonight texted that he has a fever and tested positive for Covid again (rebound?) — and I’m currently home sick with Covid-like symptoms. I think he gave it to me, argh! I’m so tired of feeling like I’m his mother, managing his sicknesses and feelings about taking time off and dealing with the fallout when he gets the rest of us sick. Is there anything I can do to make him stop spreading his nasty germs?

You’re his manager. You have a ton of power to solve this.

Often when people have this complaint about a germ-spreading coworker, there’s very little they can do about it. They can beg and cajole and ask someone above them to take action — but ultimately they’re at someone else’s mercy.

That’s not the case for you. You can and should use your authority as a manager to insist that Brian stop coming to work sick and stop putting patrons and colleagues at risk.

The conversation you need to have is: “You have repeatedly come to work while sick and infected other people, including me. We have immunocompromised employees here, as well as immunocompromised patrons. You cannot knowingly come to work while you’re sick. This is not optional. If at any point you are concerned about your sick leave balance, please come to me so we can figure it out. But you can’t continue showing up ill and potentially contagious. I will send you home every time that happens, and if I learn you stayed here sick while I wasn’t present, I will consider that a serious issue that we need to act on. Can you agree to this?”

Now, because you work for the government, you might need to run this by someone above you to make sure they’ll back your authority to require this and that they’re not going to require you to navigate it differently. If your employer is particularly crappy in its bureaucracy and you know this won’t be an easy sell, use your knowledge of your organization’s politics to navigate it. That might mean adjusting the language above, or it might mean going to HR and saying “this is the outcome I want; how do I get there?” or it might mean just quietly acting on your own. It’ll depend on your particular flavor of government bureaucracy.

But you do need to act, because Brian’s behavior could have consequences more serious than just giving someone a cold.

update: there’s nothing I can do about my nightmare workload … right?

Remember the letter-writer asking whether there was anything they could do about their nightmare workload? The first update was here, and here’s the resolution.

Well, I certainly wasn’t planning to have another update after a week and a half, but I am no longer at this job! Things deteriorated really, really quickly.

Last Monday, my coworker and I realized our bosses were planning to fire her. After they found the new hire we knew they were looking for, they kept the posting up and continued the search — there were poorly disguised interviews all over the office schedule, with timestamps clearly indicating they were added after the new hire accepted the offer. At that point, I was done. It would have been bad enough for her to quit, but the idea that they were going to proactively get rid of my only coworker just when I had room to breathe for the first time in a year and a half … it was the point of no return. The only reasons I didn’t give my notice that day: I wanted to give my coworker space to figure out her own next move, and I didn’t want to burn the bridge until I had my April retention bonus in hand.

Tuesday my coworker gave her notice. They told her they didn’t need her two weeks — she could just wrap up the next day. They broke the news to me on Wednesday morning and told me it was for the best. Even though I knew it was coming and had been heated up about it all week, I still wasn’t really prepared for how it felt. Once she left it was like the past year and a half all came down on me at once, which was pretty crushing. Thursday and Friday I was standoffish with my bosses. I kept to myself — no pleasantries, a couple of petty little silences, and for the most part I sent emails for things I usually would have popped into their offices to discuss.

Monday was mostly back to normal, and then at the end of the day was my annual review. They acknowledged I’d done a lot of great work, but the focus of the conversation was my professionalism and attitude, and that I should really think about whether the company was a good fit for me if I couldn’t be comfortable with change. (There was also a section about how I needed to work on time management and prioritization, because I could “appear to get flustered and overwhelmed.”) I said we should go our separate ways and offered a little more than two weeks notice — I was about to take a few days off, so two weeks starting from my first day back. In the interest of getting a clean break and getting me out before the new hire started, they said they only needed one more day from me. (I do wonder what she’ll think, showing up for her first day only to find both of the team members she was introduced to are gone.)

So now I’m out! The last few weeks have been an emotional rollercoaster, but I’m weirdly happy this is how it shook out. My (former) coworker’s relieved to be out, I got the bonus, I didn’t have to stress myself out about how to break the news I was leaving, and one day was such a laughably short handover period that I barely thought about the million things I would have wanted to tie up if I’d had more time. Most importantly, I think I always would have believed on some level that if only I had done things differently, everything could have worked out. This made it really clear that it would have gone absolutely horribly if I’d ever tried to intervene on my coworker’s behalf, and there was never any salvaging this.

I’ll be applying to new positions here and there if they look really good, but I’ve been chanting “summer off, SUMMER OFF” in my head for a little over a week, so the real plan right now is just to enjoy a nice long break.

need help finding a job? start here

Here’s a round-up of some of the most key job-searching advice on this site.

Resumes and Cover Letters

The first thing to know is, if you’re not getting interviews, you probably need to fix your resume and cover letter.

If you’re thinking your materials are fine, I’ve got to tell you: More often than not, when people who are struggling to get interviews tell me they’re confident about their resume and cover letters and I ask to review them, nearly always they are the problem. Whoever told them they were fine didn’t have the experience or insight to know what makes a really great resume or letter. So these job-seekers have been continuing to apply with mediocre materials and can’t figure out why they’re not getting interviews.

This is very likely to be true for you as well if (1) your resume mostly lists your job duties rather than talking about the outcomes you achieved at each job, and/or (2) your cover letter basically summarizes the information in your resume rather than adding anything new to it.

Read these:

Resumes

Cover letters

Examples of good cover letters from real life

  • example #1: showing how to make a strong case for yourself without just repeating your resume
  • example #2: how to talk about what differentiates you
  • example #3: from someone without a lot of experience
  • example #4: showing how to share things that wouldn’t be clear from your resume alone
  • example #5: how to go shorter and still be compelling
  • example #6: how to talk in a more conversational way that fleshes out what you’re all about professionally
  • example #7: just a really good cover letter
  • example #8: with before and after versions
  • example #9: also with before and after versions

Interviews

More

If you want more detailed guidance, there’s much more in my e-book, How To Get a Job: Secrets of a Hiring Manager, where I give you step-by-step help through every stage of your job search, explaining at each step what a hiring manager is thinking and what they want to see from you. Learn more here.
how to get a job

boss keeps giving me food I can’t eat, employee gave lots of notice but we have a replacement already, and more

It’s five answers to five questions. Here we go…

1. My boss keeps giving me food I can’t eat

Is there a tactful way to ask my boss to stop giving me food-based tokens of appreciation? My boss occasionally gives donuts, cookies, candy bars, or buys pizza for our small work group to show her appreciation. While I know it is the thought that counts, I cannot eat gluten. My boss is aware of this dietary restriction, yet continues to give me the “gift” of gluten-containing items. She is a wonderful manager in many other ways, and but these small tokens leave me feeling annoyed instead of appreciated.

“Would you take me off the list for food items? I can’t eat them so they go to waste.”

Then if she forgets and gives you food anyway, hand it back to her in the moment: “Oh, remember I can’t have this, let me give it back to you for someone else.”

Also, with the pizza for the group, is there something else she could order for you at the same time (ideally from the same place but if not, then from somewhere else)? If so: “I can’t eat pizza, but I’d love it if you included me by getting X on the side so I can participate with everyone else.” If she doesn’t want to do that, so be it, but if she actually wants you to feel included and appreciated rather than excluded and annoyed, you’ll be giving her clear info about how to do that.

2. Employee gave lots of notice, but now we have someone who could replace him

I’m writing this question on behalf of my boss, who owns the company (I’m his EA). One of his employees (Gary) gave notice that he’s moving out of state, likely three to four months from now. My boss has cultivated a workplace where long notice periods are common, because he is known as someone who isn’t going to push someone out early or punish them for giving notice.

However, my boss just learned that a different person (Lance) is interested in working here full-time. My boss has wanted to hire Lance in the past and Lance comes highly recommended. The position is hard to fill as it takes very specific expertise.

In a perfect world, my boss would hire Lance and let Gary just work until he leaves. Unfortunately, we don’t have the budget to have both of them at once. My boss is trying to find solutions to make sure he does right by Gary, while also finding a replacement for him in his hard-to-fill position.

His main solution right now is to have a conversation with Gary to see if he can get a firmer timeline of his departure, especially because he suspects Gary might leave sooner than he originally said. It feels like an imperfect solution, though. Do you have any ideas of how he can navigate this?

Your boss should go back to Gary and be honest: “I appreciate the amount of notice you gave me and I don’t want you to regret doing that. That said, now that I know, it would really help if I can get a better idea of your timeline because I have someone in mind for your role who won’t be available indefinitely, and I want to figure out if he’s even a possibility or not.”

Your boss just needs to be careful not to push Gary out earlier than he wants to leave; if he starts feeling tempted to do that, he should remember that the only reason he even has this potential opportunity to hire Lance is because Gary generously shared his plans early — and that if he’d stuck with a more typical two weeks, this wouldn’t even be coming up. Plus, if other employees get any whiff that Gary got pushed out early, your boss is much less likely to get that kind of early notice from other people in the future.

Related:
what to do when an employee announces she’s resigning … at some point but not now

3. Turning down a lateral move at a lower salary

A couple of months ago, I got very close in the interview process for a more senior position at a different division within my company, at a slightly higher salary. I was told that I was a strong candidate and it was a difficult decision, but they ultimately hired another candidate. It became clear that they already had someone from their department in mind for the role, and were surprised to find another strong candidate in me. The department head encouraged me to apply for the role that the candidate they hired would be leaving, which would be a lateral move with the same title as the one I currently have. There are reasons why I’d be interested in this change, including a bad personality fit with my current boss.

I applied and when they reached out for an interview, I asked the recruiter to check that my current salary would be met in the new role. I was surprised to learn that while they could get close (higher than the starting salary listed on the job post), it would be a small pay cut from my current salary, rolling me back to the salary I had one cost-of-living-increase ago. I agreed to an interview to assess if the role would be a better fit for me, but was asked to let them know if I wasn’t interested after the meeting so they can move on in their search. It went well and I think there would benefits, including a more experienced manager and more room for career growth. After the interview, I felt good about the prospect and told the recruiter I’d accept the position if offered it. But after thinking about it over the weekend, I can’t get over that it might come at a small but real material loss to my income.

Do I have any leverage here to negotiate a salary match if given a job offer? How is this complicated by me wanting to leave my current role? It seems doubly painful since I know I’m qualified for a more senior position. But on the other hand, they have shown themselves to have a preference for hiring people from within their department — but then again, is it fair of them to ask me what that’s worth to me? Help me wrap my head around this!

Sure, it’s fair for them to ask that. They’ve already agreed to increase the salary but their budget is their budget, and if it won’t work for you, it’s reasonable for them not to want to waste anyone’s time.

If you wouldn’t take the job at the salary they’re offering, tell them that now. They asked you explicitly to let them know and you told them you’d accept, so if you’ve changed your mind about that, you need to tell them. If you go through their whole process and then try to negotiate more money at the end — after they were up-front and asked you if they should be focusing on other candidates — it’s likely to reflect poorly on you. Right now it’s early enough in the process that you can simply say, “After thinking about it more, I’m very interested but couldn’t take a pay cut from where I am now.”

4. A company asked me to keep checking in for updates … how often should I contact them?

I’m currently job hunting, and I recently interviewed with a company that wasn’t hiring immediately. They were very transparent that they didn’t have a position open immediately and that it could be months before a something became available. The interview went really well, with the interviewer encouraging me to check in often for updates.

That was two weeks ago, and I sent a follow up today asking for updates. They responded that the interview went well, but there wasn’t anything new on their end.

How often should I be following up? After that initial follow up, I was thinking monthly.

Should I respond to the email to say thanks? And should I do that with each of their updates? I don’t want them to think I’m rude for not saying thanks, but it feels excessive (I’d imagine most updates are going to be a short “Sorry, no updates”) and I don’t want to clutter their inbox.

Checking in monthly would be way too often. Every two to three months is the absolute most frequently you could do it without seeming annoying (and don’t do every two months like clockwork; vary it). If they have an open position that you’re a strong candidate for, they’re going to remember the person who’s been in touch within the last few weeks without you reminding them so frequently that you exist.

And sure, it’s fine to respond to their emails to say thanks, now and in the future.

5. Applying to two different jobs at the same company

I’ve worked in IT customer support my whole career, but I enjoy and am much better at the customer support side of things than I am dealing with IT systems.

Last week I saw that a local company had just posted a role for an IT department manager. Parts of the role seemed appealing to me and fit my profile quite well, so I figured I’d throw my hat in the ring to see what happens. I wrote a nice cover letter that I’m hoping will get me at least a phone conversation with the hiring manager and later got a response explaining how the company doesn’t use automated processes to review applications and that a real human would soon get back to me. However, the very next day, a customer service manager role was posted, and now I’m absolutely kicking myself because I know I’m a much better fit for this role and I would have definitely applied for it over the IT manager one if they were both presented to me.

My partner thinks I should sit tight and wait to hear from someone on the IT role, but a friend said I should apply for the customer service role as well, so now I’m torn. What should I do?

Apply for the second one. Just make sure you write a letter that speaks very specifically to the second role and isn’t generic. If it’s a small company, you should also explicitly address that you applied for the IT manager job, but you’re also throwing your hat in for this one because (reasons). If it’s a large company, you likely don’t need to do that but at a smaller one, the same people may be reading your application for both and you’ll be better off explaining it head-on. (It shouldn’t be lengthy or defensive, just a sentence or two that explains why you’re applying for two seemingly very different jobs.)

Don’t take your partner’s advice to wait until you’ve heard back on the IT job, because you risk the window closing on the one you want more.

my manager won’t hire people with messy cars

A reader writes:

Am I crazy or is this a red flag?

I’m working a temp to perm job, and was just let in on a departmental secret. Apparently, when our supervisor is deciding who to keep on permanently, she will figure out which car is yours and walk out to it on a break to inspect the inside. If it’s messy, she doesn’t hire you on full-time.

This is insane, right? I feel a little bit like my privacy is being violated, honestly. I know people can see into my car, of course. But I don’t expect anyone to be actively snooping.

Is this a sign I don’t want to work here? I like all my colleagues and the work I’m doing. This is the first red flag I’ve seen, and I want to make sure I’m not blowing things out of proportion.

As a hiring test, this is insane.

Plenty of people have messy cars for reasons that have nothing to do with how they’ll perform on the job. Maybe they had a hectic weekend and their car ended up messy and they haven’t had a chance to clean it. Maybe they’re neat in every other area of their life and their car is the one spot they don’t care much about. Maybe they share the car with a slob. Maybe they’re a generally messy person but they’re still awesome at their job. It means nothing.

It’s particularly silly as a hiring test for people she already works with. It’s one thing to look for proxies when you don’t have much other data to go on — but when she works with people every day, she has loads of direct information about their work and how they operate. She doesn’t need to go looking for hidden meaning in their cars.

All that said … is it a sign you don’t want to work there? Eh.

It would be easy to say “anyone with ridiculous tests like this is a bad manager who you don’t want to work for.” But I’ve worked with people who have silly pet hiring theories, and they were perfectly fine to work for.

For example, I used to work with a woman who was absolutely lovely — a good manager and a good person. And she believed that she could tell things about candidates by how they handled the offer of a beverage. I asked her about it for this very old post and she said, “It’s a measure of politeness extended, politeness rejected or accepted, and how it’s done. I don’t care if they accept the drink or not, but I do pay attention to how they respond to the offer. Also, I pay attention to whether they dispose of the cup themselves (these were paper cups that would tossed in the trash) or leave it for me to do myself. Tells me so much about what kind of person they are.”

I think that’s reading way too much into it (especially in an interview situation where people are nervous and may simply forget to throw away their trash), but my point is: she had a silly test that she had convinced herself she could learn from, and she was still a fine person to work for.

Would she be better at hiring if she got rid of that test? Yes. Should interviewers move to more evidence-based forms of hiring that more objectively assess the must-have characteristics and skills for the role? Yes. Was her test an indicator of what she was like to work for? No.

Just as your manager should be focusing on the more substantive things she sees from you every day, the same goes for you: Pay attention to the substantive things you see about her. Does she set clear and realistic expectations, give useful feedback, resolve roadblocks, and ensure you have the space and tools you need to do good work? Is she fair, transparent, and even-keeled? Do other people seem generally happy working with her? If all those things are good, her car test may be a fluke. On the other hand, if some of those things are bad, the silly car test doesn’t really matter; she’ll be a problem to work for regardless.

I made a bad joke about my new hire

A reader writes:

I have a new hire who’s coming to the end of his probationary period. Chris is conscientious, smart, and has gelled well with the team. He’s completed his probationary objectives with time to spare, and in our most recent catch-up, I suggested that he start considering his longer-term goals for career redevelopment so we could set his annual objectives together in a few weeks’ time.

When we got back to our desks, we kept chatting, and then Chris said, in front of the rest of the team, “Well, in a few weeks you’ll be stuck with me for good.” Thoughtlessly, I joked back something like, “Well, aren’t you confident!” … and then instantly regretted it. I don’t think I said it in a negative tone and I had a smile on my face, but I know that “jokes” like that are never funny when they’re coming with a power imbalance, and I’m sure I saw Chris’s smile falter hard.

Honestly, I didn’t want anyone to think that I was giving Chris an automatic pass, or that he was being cocky about his probation. But equally, I’m sure that nobody is expecting him to fail. Am I overthinking this? When a new hire is clearly performing well, is it okay to be open about the fact that they’re going to pass their probation? Or should I be keeping up a bit of a façade to ensure the process is seen as a genuine professional trial and not just a hand-wave?

I answer this question — and two others — over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here.

Other questions I’m answering there today include:

  • Should I encourage my employee to stay home with their sick kid more often?
  • Coworker sees herself as a mother figure

can I leave before my notice period is up if my boss is being a jerk?

A reader writes:

What’s the etiquette, if that’s the right word, for leaving a job before the end of your notice period?

I resigned due to a toxic micromanager boss who also leans toward abusive. She has been out on medical leave for the last three weeks, but is back today. I’m halfway through my notice period and my last day is Friday.

She’s going through her emails now and so far I’ve received two from her, both of which literally say, “I’m going through my emails and see this (insert issue that arose while she was out) and I assume nothing was done? Please advise as to why not.”

Actually, both tasks that she mentioned were handled and filed appropriately, and email loops were closed (which she will see when she gets through all her emails). It’s just in her nature to always assume the worst.

I’m wondering what obligation I have to remain at my current job for my full two weeks? I understand I committed to do so … but I’m also concerned about my mental well-being. While she was out, all was fine but her being back is reminding me why I resigned.

So … if she decides to spend 20 minutes berating me for using square and not round bullet points (true story) or something similar, is it an option to just say that the current day is my last? Or does that do too much reputational harm? I’m trying not to borrow trouble, but it’s 10 am and I’ve already been accused (twice) of doing nothing while she was out.

For what it’s worth, I was honest with the CEO that my manager was my reason for leaving and did detail why. Other executives have asked me directly if I’m leaving due to micromanagement from my boss, so it’s not a secret that she’s like this. (Why they let it continue is a conversation for a different email.)

What are my options? Is staying the entire time given in my notice period my only choice?

You don’t need to stay for your full notice period if you’re being mistreated.

If the tone of your manager’s communications remains accusatory or harsh, it’s reasonable to say any of the following:

  • “I’m taken aback by the emails you’ve been sending me today. I’m happy to stay for the remainder of my notice period as long as I’m treated respectfully. But I don’t want to be accused of not doing work that you’ll see I did if you continue through your emails.”
  • “I’m happy to spend the rest of the week wrapping up projects, but I’m not willing to be berated for (examples). If that continues, I’d prefer we make today my last day.”
  • “I don’t appreciate being spoken to like this when I’m working hard to leave my area in good shape before I go. Given that, I’m going to make today my last day. If there’s anything you’d like me to handle before I leave today, please let me know.”

If her treatment of you were particularly outrageous, you could just leave on the spot: “I don’t think it makes sense for me to remain for the rest of the week. I’ll let (other person) know.” That other person could be HR, your manager’s boss, the CEO you’ve already been talked with, or whoever else makes sense.

Speaking of the CEO, since you’ve already told her that your boss is the reason you’re leaving (and I’m gathering she wasn’t terribly surprised?), another option is to go back to her now and say that your boss’s treatment has you questioning your willingness to work the remainder of your notice period. Who knows, she might encourage you to leave now and/or say she’ll handle it with your boss.

The other option, of course, is to just stay and internally roll your eyes, knowing that what you’re seeing from your boss is exactly the reason you’re leaving and feeling vindicated that you’re escaping. Hell, since you’re leaving, you could simply ignore her ruder emails and figure she’ll realize when she gets through all her messages that she was wrong and thus your response is not required. This option could save you some hassle and drama, so you might choose it for that reason. And sometimes knowing you could leave if you wanted to makes it easier to just roll your eyes and deal with it for a few more days.

But you’re absolutely allowed to set boundaries on what you will and won’t tolerate, and you’re not required to stay if your manager isn’t holding up her end of the bargain and treating you with basic respect.

boss keeps pulling on my ponytail, boss hates babies and I’m pregnant, and more

It’s five answers to five questions. Here we go…

1. My boss keeps pulling on my ponytail

I started a new part-time job at a restaurant a few months ago. I like it, for the most part, and I like the managers. But one of them, Phil, has a rather odd habit. He semi-regularly tugs (hard!) on my ponytail, which I am required to wear by policy and sanitation standards. The context of when he does it comes across as playful/friendly, for example when saying hello upon first seeing me that day or while laughing after I made a joke. I was extremely shocked the first time it happened and thought I’d gotten my hair caught on something before Phil made a comment (it was a “hi, nice to see you” hair tug as while I was passing through the kitchen).

This has happened six times since I started in March, which now that I write that down seems excessive for my short tenure and part-time status. I don’t know how to go back and reset this completely bananas boundary without it making things awkward. I suspect he doesn’t realize how hard he’s pulling and would at least be more gentle if I asked him to be, but I also think he’d be offended if I asked him to stop all together. I’ve definitely heard him complain about other staff members behind their backs, although usually for justifiable work reasons that I’ve seen firsthand, so maybe he’d take it in stride and I’m just catastrophizing. The power dynamics and gender roles make it feel so daunting to bring up. Do you have any suggestions?

Hopefully you’re just catastrophizing, because someone who takes offense to being asked to stop causing someone else physical pain … would be a serious problem as a human, let alone as your boss. Right now, though, there’s no reason to think Phil will take offense to a perfectly reasonable request. The fact that he complains about other employees’ work means he’s indiscreet (and maybe sucks at managing people), but not that he’s a bully who will ignore a direct request to stop pulling your hair.

(Of course, one could argue that the fact that he’s pulling your hair at all means he’s a problem — that’s not okay behavior — but if I’m reading your letter correctly, he thinks it’s playful and being well-received. Which is bad judgment, but not inherently the sign of a bully.)

So, the next time he does it: “Ouch! That really hurts — please stop.”

That’s the soft version. If Phil is a decent person, he’ll be mortified that he hurt you and will stop.

If the soft version isn’t enough to stop the hair-tugging, move to “Stop touching me.” Say it in a serious tone and don’t soften it with a smile. You need to remove any ability for him to read it as playful jesting in return; make it clear you mean it.

Assume that will take care of it. If it doesn’t, there’s a bigger problem with Phil — but so far, we have every reason to assume that simply telling him to stop will take care of it.

I do want to flag that there might be a bigger issue playing out on your side: you’re concerned you might offend someone if you ask them to stop causing you physical pain. Any chance you tend to be overly deferential to people with power, or to men, or to some other dynamic in play here? Because that’s not something you should ever need to worry about without the person giving you a specific reason to fear it.

2. My boss hates babies, and I’m pregnant

I have a good relationship with my boss and we work closely together. They are very staunchly child-free, which I have no issue with, but they have shared some very anti-baby/anti-mother sentiments that have made me worried about how they will react to my news. As a specific example, when another member of our department said they will never have kids, my boss responded “oh good, I hate kids!” My boss has also made comments about how pregnant people are always making excuses and are lazy.

I’m early in my first trimester and am not telling anyone yet, but when I eventually have to say something, I’m worried about how my boss will react. I have tried to lay the groundwork over the past year of mentioning that my husband and I will “eventually” have a child so the announcement won’t be a huge shock. Do you have any advice on how to break the news? No one in my department has kids, so I don’t have anyone to turn to for advice. To clarify, I don’t think my boss would become retaliatory, I’m more worried about making things awkward around the office if I approach this wrong.

You shouldn’t need to walk on eggshells around your pregnancy announcement! So first and foremost, your boss has seriously messed up by creating an environment where people working for them dread announcing a pregnancy. (Particularly those comments about how “how pregnant people are always making excuses and are lazy.” First, WTF? Second, great way to create a legal liability for the company if someone happens to bring a pregnancy discrimination claim down the road. Third, WTF?)

Anyway. Sometimes the best way to share news that you think the other person will react to inappropriately is by just proceeding as if of course they will have a normal and reasonable reaction because you trust them to be a normal and reasonable person (even when you don’t). Sometimes that sends cues to the other person about how they need to respond if they wish to be seen as normal and reasonable. Your boss may not be in that group, but it’s a reasonable place to start. So: when you’re ready to announce, don’t tiptoe around it; be matter-of-fact, direct, and cheerful. “I have news I’m excited about. I’m pregnant and due in December. We can talk about my plans for leave closer to that time, but I want to let you and the team know.”

If your boss says anything inappropriate in response, feel free to let your face convey “that was wildly out of line.” Out loud say, “I’m going to pretend you didn’t just say that. Moving on…” Or even, “For the sake of HR and legal, I’m going to pretend you didn’t say that.” But if there’s anything inappropriate from them after that, talk to HR. It’s illegal for your boss to create a hostile workplace based on your pregnancy, and any decent company would be grateful for the chance to know one of their managers is this out of line so they can shut it down.

3. How do I accept praise when I don’t think it’s warranted?

I started consulting after only a couple of years in the workforce once I realised my autism and severe ADHD makes it impossible to hold down a permanent job. This has worked out really well. I specialize in project work and short-term contracts (if it were up to me, I’d never take a role longer than eight weeks). This means I’m not usually anywhere long enough to get really bored and it doesn’t matter that I don’t fit into the office culture.

The last couple of years there have been fewer of these very short-term jobs and less project work available, meaning I’ve been in jobs four or five months at a time. This is definitely long enough to get bored. Once the interest of learning a new job wears off, I stop trying hard at work. I always get things done, but I don’t put any extra effort in.

But my clients keep praising me. Even though the work is easy and I’m not trying very hard. I hate getting praised, especially in front of other people, double-especially when I haven’t done anything to deserve it.

I’m finishing my current contract soon, which will mean a morning tea and the GM talking about how great it’s been to have me. This GM has been so lavish in his praise I’m wondering if I actually have done well; it feels more like the patronizing “Oh well done, aren’t you clever” that adults trotted out when I was 10 and had gotten my coat on without help. But assuming he does mean it, how should I respond? I know I shouldn’t say “It was easy for me” or “But that’s just what you hired me for.” So far, I’ve just said “Thanks” and sat there like a potato. Is that enough? What do the neurotypicals want from me in this situation?

Some options:

  • “It was my pleasure.”
  • “I’m glad it was helpful!”
  • “You’re very welcome.”
  • “I was happy to help.”

Any of those will be appropriate and received well.

Also, keep in mind that clients aren’t necessarily thanking you because they think the work was incredibly hard. They’re thanking you because it was very helpful to have you do it.

Related:
I don’t know how to accept compliments graciously

4. I met a candidate’s counteroffer and they asked for even more

I’ve made an offer to a job candidate who is a compromise candidate — not the best in the list of finalists, but the one who makes the most people happy. I’m not fully comfortable with this, but I’m trying to think of the long-term buy-in by my team. All the finalists were deemed acceptable, but the team had strongly conflicting preferences, and this is the person that checks the most boxes for the most people involved in the search and on the team.

My question, though, is about negotiations. I offered a competitive salary. The candidate came back asking for a modest increase. I was able to secure this increase and change the offer to the exact amount they asked for. Instead of accepting the revised offer, the candidate is coming back now asking for more. (I’m fudging the details a bit to keep this anonymous, but they gave a personal reason, along the lines of “my kid is going to college in the fall and I need to make a deposit on their housing fees this summer.” This strikes me as a good reason to want more money, but maybe not the best argument for why someone deserves a higher salary.)

How long is it prudent to continue to negotiate with a lowest-common-denominator candidate that I feel lukewarm about? If someone asks for more, gets it, and then asks for more beyond that, should I continue to entertain these incremental salary request increases? When does a job candidate’s request for a better offer become tantamount to declining an offer?

I wouldn’t continue to negotiate at all. You made an offer, they asked for more money, you came up to the exact amount they asked for. That should be it. Their request for even more makes them look flaky and like they weren’t negotiating in good faith the first time. I’d be hesitant to continue at this point even if they were a great candidate, but for someone you’re already lukewarm about? The only reasonable answer is, “We’re not able to go up any further. If the offer doesn’t work for you, I of course understand.”

Also, if you’ll be the person managing this hire, you should make the final decision on who you think will perform best in the role. Absolutely take other people’s input into account, but if you’re the one ultimately responsible for their success, you’re the one who should make the call you think is right.

5. Interview identity flub

I was recently in a second (and final) round interview on Zoom for a team lead position at the parent organization for my field, and when the interviewer put a long, multi-part question in the chat I saw that there was another candidate’s name listed in the title of the Zoom meeting!

I am in a very small and tight-knit field (there are about a thousand of us total in the U.S. and Canada), so I’m familiar with this other candidate (who has a unique not Jane Smith-y name).

Because it happened mid-interview, I feel like a floundered a bit on my next answer, sort of waiting to see if anyone else in the interview (three interviewers) was going to acknowledge what was there. They never did, and I re-centered eventually and moved on.

Should I have said something in the moment when it was throwing me for a loop? Or after the fact? Or is this one of those things that it’s most polite to just pretend isn’t happening? I have no doubt it was just a copy/paste error when creating the calendar invite for my interview, but I keep second-guessing myself about my decision to just ignore it. (And, if this context matters at all, this is a very relationship-oriented field with high expectations around collegial behavior and interaction.)

Is there any chance they had a scheduling mix-up and thought you were actually the other candidate? You probably know if this is or isn’t the case — if they called you by your correct name, referenced things that wouldn’t be on the other person’s resume, etc., then they know you are you and not the other person. And in that case, it’s just a clerical error, like that someone copied over the info from the other candidate’s interview when setting up yours and forgot to change it. That’s no big deal and doesn’t require you saying anything.

On the other hand, if looking back you realize that absolutely nothing was said that couldn’t have been said to Morgana Bumbleberry too, then ideally you would have confirmed in the moment — “I just want to make sure you know I’m Nicolina Warbleworth, despite the name on the screen.”

do I have to fire someone due to his lack of child care?

A reader writes:

I have an employee who is unable to obtain childcare when he is on call, which is an essential part of his job, and the job is not safe to take a child to. Therefore, we may not be able to keep him on.

I supervise a team of maintenance technicians who rotate being on call 24/7 for one week every month. Being on call for emergencies is an essential part of the job, as they respond to calls such as water leaks that could cause property destruction, air conditioning calls (this is a 24/7 facility and the upper floors can get above 90 or higher degrees in the summer), lock-outs, and other urgent calls that can’t wait until business hours. We have a small team of four, so it’s essential that everyone take part in the rotation so no one is on call 24/7 too often.

We make it clear to everyone before hiring them that on-call shifts are a requirement.

It has recently come to light that one team member is unable to find childcare for late night emergency calls and has been taking his child with him. For very obvious reasons this is not OK, but the child is too young to leave at home. (We didn’t know this was happening until his ex-wife found out, got a court order that prevented him from both taking the kid with him and leaving him home alone, and also alerted us.) However, it’s not exactly easy to find a babysitter at 3 am when you have to rush into work immediately. His family is not always available, and it’s not like there are daycares open.

It’s not fair to the rest of the team to leave him off of the emergency rotation, which is an essential part of the job, but it seems cruel to let someone go for not being able to find childcare.

I am proposing we give him two months off of the rotation to figure something out. After that, I’ll have to have that difficult conversation with him.

Is there an alternative that I’m missing here? We are waiting on advice from HR, but I know they’re going to tell me that he can’t remain in his position if he can’t meet the schedule requirements.

This really sucks for everyone involved.

You did the right thing when you ensured he knew about on-call requirement before you hired him, and you’re right not to want to shift an extra burden to his team mates.

On his end, he’s undoubtedly not taking his child along for the fun of it. Finding last-minute child care in the middle of the night when you live alone would be impossible for most people. Bringing the kid with him isn’t the right solution, but it’s easy to see how someone desperate could have landed there.

Would you be open to attaching an incentive to the on-call shifts to make other employees more interested in volunteering for more of them? For example, if each on-call week came with a bonus or, say, extra days off, you might be able to fully staff them without this employee, and without making the rest of your team resentful if he’s not doing them. You don’t have to do that — again, this was a requirement of the job that he agreed to up-front — but if you’re looking for a way to make this work, it’s something to consider.

Otherwise, giving him two months to figure something out is reasonable. That also gives him time to job search if he thinks he’ll need to. If he’s not able to make it work by the end of that period, you wouldn’t necessarily need to fire him; you could mutually part ways on good terms. And while you wouldn’t be obligated to offer severance, you might choose to in recognition of the difficult circumstances.

(Also, this probably isn’t your place to suggest, but if he wants to stay in the job, could he have his kid stay with his ex-wife on the weeks he’s on call? There may be reasons that’s not a good idea, but otherwise it might be something he could consider.)

someone emailed me about my employee’s behavior outside of work

A reader writes:

I recently got an email from someone with screenshots concerning an employee of mine. They were of a personal nature directed to an organization outside of work using her personal time and her personal equipment. They didn’t concern work at all. They weren’t racist or hate-filled rants or anything of that nature.

It was between her and her child’s school. It was sent to me semi-anonymously. I personally wouldn’t have handled the situation the way the employee did and think it could have been handled better by both parties, but I have read through the correspondence and I could care less what happened between her and the school. I also don’t have the whole story, nor is it any of my business. There were no threats made, although she used some colorful non-hate-related swear words. She also didn’t mention our company.

This employee is great at her job. She is passionate and straightforward and some of her demeanor can read as adversarial, which is honestly what I pay her for. I have no complaints about her work or the person she is while she is here. I don’t know her outside of work. I am the owner and also her manager.

I don’t even want to mention to her that I got the email. I just want to say it is none of my business and delete the message and forget about it. Can I just not tell her I received anything and chalk it up to this doesn’t concern me? Should I respond back to the person that this isn’t my concern (or my company’s) or is it best just to not respond at all?

I answer this question over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here.